DeviceBits Resource Library

Learn about how we are rebuilding customer service

WHITE PAPERS

White Papers

Omni-Channel Strategies

  DeviceBits White Paper Why Today’s Omni-Channel Strategies See a Disconnect Between Brands & Consumers Register to read more… Gain insight into…. The two key

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White Papers

Self Support Automation

  DeviceBits White Paper Self-Support Automation: The New Strategy Powering Customer Service Register to read more… Gain valuable insight into: Forward-looking customer support trends Predicting

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White Papers

Automated Customer Service

  DeviceBits White Paper How Successful Brands Today Are Implementing The Right Automated Customer Service Strategy Register to read more… Gain insight into…. The three

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DATA SHEETS

Academy

Enable customers to self-serve with a predictive, interactive experience

CareAssist

Empower agents with an extensible knowledge portal providing predictive and guided paths

SupportPredict

Gain insights by connecting A.I., machine learning and predictive customer journeys

BOT+

Using AI/ML to create chatbots with real substance

VIDEOS

The DeviceBits Difference

Learn how DeviceBits' patented technology is fueling customer support