A smarter chatbot can be your best customer service resource

Build smarter, not harder

Self-Maintaining

No need to pull resources off other projects to update chatbot conversations, BOT+ integrates into DeviceBits AI platform which shares a common knowledgebase.

Self-Learning

Every customer support exchange increases the chatbot's conversational logic. Which leads to higher success during future exchanges.

Social Media Ready

Plug in social media support interaction data from the most popular social media platforms.

Easy Deployment

No heavy lifting for any support or IT team. Most deployments take days or weeks.

Why building a smarter chatbot is key

Fully Integrated

All DeviceBits products are built to integrate into our ecosystem. Increasing data utilization and support intelligence.

Scalable

Designed to automate the heavy, manual, and ongoing lift required by today's chatbots deployments.

Improve NPS

DeviceBits can help your organization increase NPS by helping tackle key support initiatives

Cost Effective

No need to pull resources off other projects to update chatbot conversations, BOT+ integrates into DeviceBits AI platform which shares a common knowledgebase.

Better Omni-Channel

Improve your omni-channel presence with DeviceBits customer support platform

Improve Digital Containment

If a customer has to pick up the phone, customer service is already declining.

More Effective Self Support

Does your self support truly solve the issue or just prolong it? Give your customers a guided experience that is self paces, interactive, and relevant to their needs.

Improve Customer Retention

Customers feel empowered when they can solve their own problems. Providing them that easy win creates a more loyal customer

Successful Digital Self Support

Improves Call Center Support

Guided Agent Training

Get new agents trained and on the phones quicker. Keep seasoned agents informed

Call Center Efficiencies

Improve Call Center KPI's by making your agents more accurate and efficient.

Improves Agent Retention

Improve agent retention by giving them the knowledge and tools in an environment built to succeed.

Increases Agent Accuracy

Provide the knowledge quicker & easier to your agents.

Build Mission BOTs

Develop specific BOTs targeted at mission critical support initiates